EXL's Medical IDP Pipeline Cuts Insurance Claims Review from 100+ Minutes per Case
AWS ML Blog · rss · 2026-09-22
An AWS ML Blog post details EXL's AI-powered medical intelligent document processing solution for insurance claims and underwriting, where adjusters previously spent 100+ minutes per case on records often hundreds of pages long. It combines Xtrakto.AI (template-agnostic IDP with CV, NLP, and agentic workflows) with EXL Insurance LLM, fine-tuned on 13,500+ records from nine years of claims operations and understanding ICD/CPT codes. Built on SageMaker for multi-GPU fine-tuning and real-time inference plus Bedrock for general models, with HIPAA-compliant de-identification, Textract OCR, junk-page filtering, and an 11-step Step Functions-orchestrated pipeline.
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