Open letter urges OpenAI not to kill Custom GPTs without a real replacement
Hybrid-Intelligence · reddit · 2026-09-21
An HR/Responsible AI lead at a global nonprofit argues OpenAI's planned retirement of Custom GPTs leaves non-developer business users stranded. Skills, Projects, and Workspace Agents don't replicate key properties: per-user private conversations, creator-controlled hidden instructions, and cross-org sharing with native OAuth/API-key Actions. Shared Projects expose chats, files and instructions to all members — a nonstarter for confidential use. The author calls shared GPTs a lightweight business-app platform for non-developers and a key reason companies adopted ChatGPT.
Related event: Users Urge OpenAI Not to Retire Custom GPTs Without a Real Replacement(2 posts)→
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