'Agent Experience' emerges as a new UX theme: some of your users are agents now
YvesMulkers · x · 2026-09-21
- Data/tech writer Yves Mulkers flags "Agent Experience" as an emerging design theme beyond UX.
- Key point: some of your users are now agents — they retry, read error messages literally, and never file tickets.
- He urges builders to consider whether their APIs, error messages, and docs are designed to be consumed by agents.
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