Agents are silently doing product workarounds users were stuck with — invisibly shaping roadmaps
jacalulu · x · 2026-09-20
The author asked a general-purpose agent to fix a GPS-glitched Strava hike segment, avoiding a clunky manual workaround. Pattern: users increasingly offload awkward product workarounds to agents. As a PM, he notes some features never get built because too few users need them — workarounds were the consolation. Now outside agents handle them, meaning workarounds are no longer designed or controlled by product teams. Companies are having product decisions made for them, unintentionally and invisibly.
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