Muse agent calls JetBlue support, navigates the phone tree, and calls you back when a human picks up
minchoi · x · 2026-09-19
A user demonstrated that the Muse agent can make phone calls on their behalf: when handling a JetBlue issue, the agent dialed customer service, navigated the annoying IVR phone tree by itself, and called the user back once connected to a human agent. The post frames this as genuinely useful, showing voice agents handling real customer-service flows.
Related event: Muse Agent Negotiates AT&T Bill and Navigates IVR Menus(2 posts)→
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