Second-order effect of agentic negotiations: companies will tighten refund policies

prdeepakbabu · x · 2026-09-19

A take on the second-order effect of AI agents negotiating on users' behalf: companies will respond by tightening customer support and return policies, so enjoy the leverage while it lasts. The thread also references people using muse to negotiate free medical care.

Related event: AI Agents Book Scans and Negotiate Refunds, Sparking Second-Order Effects Debate(2 posts)→

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