Muse agent negotiates your bills: users report $1k off insurance, $1.2k off phone plan
armand_ruiz · x · 2026-09-19
Muse's AI agent makes the calls nobody wants to: one user reports saving $1,000 on auto insurance, $1,200 on a family cell plan, and $80 from an Amazon audit, with more utilities to tackle. The main complaint: the credential vault only works inside the Muse app, not on WhatsApp — a fix requested from Alexandr Wang. A strong real-world case for voice agents doing adversarial negotiation.
Related event: AI Agent Muse Calls Customer Service to Cut Bills and Claw Back Refunds(3 posts)→
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