Agents should translate messy requests instead of forcing forms: lessons from a broadcast media deployment
NumbersProtocol · reddit · 2026-09-17
The author's team is deploying an agent workflow (built on Omni) for a broadcast media client where event schedules, images, and announcements arrive from different stakeholders via chat.
Instead of forcing everyone to fill structured forms—which shifts the 'translation' work back to employees—the agent keeps the original request, organizes what it knows, and asks specifically only for missing pieces, with a private preview and human approval before publishing.
The post also weighs the counterargument: forms make missing information obvious and predictable, while an agent adds an interpretation layer that someone must verify—you might trade five minutes of form-filling for five minutes of correcting the agent.
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