Investor pushes back on AI hype: same tired examples of booking restaurants and closing tickets
matt_slotnick · x · 2026-09-12
Matt Slotnick criticizes sanctimonious "it's your fault if you don't get AI" posts: when everyone cites the same examples — restaurant booking for consumers, "closed support tickets" for outcome-based enterprise pricing — the narrative feels forced. He argues you can be maximally long on AI while admitting there are still big gaps today, and the closer you are to the technology, the more honest you should be about it.
Related event: Critics mock restaurant bookings as AI's 'revolutionary' use case(3 posts)→
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