AI models keep citing a two-year-old forum thread over our official docs

OtherwiseSection7795 · reddit · 2026-09-12

A maintainer of well-kept, versioned product docs complains that when you ask major LLMs about their product, half the time the citation is a two-year-old forum thread with three replies—one of them wrong—instead of the canonical source the team controls. The post asks why easily-parsed forum content outranks authoritative documentation, highlighting how training data and retrieval ranking favor UGC over official sources.

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