Scott Belsky: trust, progressive personalization and agent-to-agent effects define the 'first mile'
_AustinCalvert_ · x · 2026-09-11
Scott Belsky lays out four takes on the agent "first mile" experience: (1) progressive personalization is the new progressive disclosure; (2) trust is a new innovation vector — users trade privacy for higher AI ROI as agents earn it; (3) network effects between agents will onboard most mainstream users via a friend's agent; (4) personality, actionability, hospitality, and contextual memory are the new UX, as consequential as the graphical interface.
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