Amazon Quick desktop GA: enterprise AI assistant that acts, with data kept in-house
AWS ML Blog · rss · 2026-09-11
Amazon Quick is now generally available on macOS and Windows, with a new mobile activity feed consolidating email, calendar, CRM and messaging into one prioritized view while agents resolve routine items in the background.
- Data stays in the customer's environment with full audit trails via CloudWatch/CloudTrail; HIPAA, FedRAMP, SOC 2 and ISO 27001 built in
- Goes beyond answering questions: synthesizes across systems, drafts deliverables, updates records and executes follow-ups
- Southwest Airlines, LabCorp and PGA TOUR cite significantly faster time-to-insight across manufacturing, healthcare and sports use cases
Runs on existing AWS infrastructure with no migration, pitched as an answer to enterprise shadow-AI and governance risk.
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