You can vibe code a feature, not a brand: Brinker on AI's organizational limits

chiefmartec · x · 2026-09-10

MarTech analyst Scott Brinker (chiefmartec) pushes back on the fantasy prompt: "Build me a beloved brand and consistently great customer experience. Budget: unlimited tokens."

His argument: the problem isn't token budget — mimicking what great businesses say and do isn't the same as building an organization that consistently delivers it.

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