The 'whoever owns the record wins AI' argument for SOR apps, stated
matt_slotnick · x · 2026-09-10
The popular logic: agents must read from and write to core records, so whoever owns them gains immense architectural and pricing power — meaning incumbent SOR apps like CRM and HRIS are poised to win in AI. The thread goes on to rebut this.
Related event: Investors Debate: SaaS Risk Is Not Extinction but Missing the Agent Layer(24 posts)→
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