Gallup: 21% turned to AI for health answers after feeling dismissed by their doctor
pshrink · x · 2026-09-10
A widely shared Gallup survey from late last year found that 21% of respondents said they had turned to AI for health-related help because they had previously felt dismissed by a healthcare provider.
Dr. Howard Liu, who shared the finding, notes that regardless of one's stance on AI in healthcare, the importance of empathy is real — and the data suggests gaps in patient-doctor communication are being filled by AI.
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