Tie customer loyalty to the diner, not the agent, or switching assistants resets your status

_AustinCalvert_ · x · 2026-09-07

A take from @BeforeTheTurn: in agentic commerce, customer preference data (like regular-customer status at a restaurant) should live on the diner/merchant side rather than be bound to a specific AI assistant — otherwise switching assistants means losing accumulated loyalty. A concrete design argument about data ownership in the agent ecosystem.

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