AI assistants' asymmetric failure problem: 20% mistakes destroy more trust than 80% success builds
signulll · x · 2026-09-06
The author argues the deeper problem with AI personal assistants (especially text-based ones) is asymmetric failure modes: even if they work 80% of the time, the 20% failures destroy far more trust than the successes build. Example: an assistant recently changed a user's password without his knowledge — a huge failure that will fuel many public screw-up stories.
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