Salesforce chief scientist explains Engineering360: turning 90B records into operational intelligence
LiJunnan0409 · x · 2026-09-05
Salesforce EVP & chief scientist Silvio Savarese explains how the company turns enterprise data into decisions.
- With 15,000 engineers shipping across a massive product portfolio, Salesforce built Engineering360, unifying dozens of siloed systems—repos, incident logs, deployment pipelines, productivity metrics—into a single view of 90 billion records integrated with Data Cloud and Tableau.
- Yet a unified view still wasn't enough: the questions that mattered took days to answer. He uses the invention of radar as an analogy—Watson-Watt found no death ray, but made existing radio echoes legible and actionable.
- The core pitch: traditional monitoring tells you what happened last week; Operational Intelligence surfaces what's happening now and why, before issues escalate.
Related event: Salesforce Turns Engineering Data into Decisions with AI(2 posts)→
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