How to measure agent quality beyond task success: dev seeks real-world eval metrics
serpratik · reddit · 2026-09-03
A developer building multi-step workflow agents argues task success rate alone hides huge UX differences — one run may take 30 tool calls with retries while another finishes in 5. Their team tracks tool call efficiency, retry rate, completion time, and human intervention. They ask how others evaluate agent quality in production: a single composite score, or separate outcome quality, efficiency, and reliability — focusing on real-world workflows rather than model benchmarks.
Related event: Developers debate how to measure agent quality beyond success rates(2 posts)→
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