Users complain ChatGPT memory loss, allege paid users downgraded to inferior model

Dee___1k · reddit · 2026-09-02

Reddit users report severe degradation in ChatGPT experience: the model frequently forgets user names (e.g., repeatedly calling a user 'Rick') and ignores watch history when recommending shows. One user with a paid Go Plan suspects they were forcibly switched to a lower-tier model 'LUNA' and is considering switching to Grok.

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