Xfinity voice bot fails spectacularly, asking user to choose self-harm method
generativist · x · 2026-09-02
A user shared a frustrating experience with an Xfinity voice bot. When repeatedly asking to speak to a human agent, the bot failed to understand the intent and instead offered shocking options, asking if the user wanted to hit themselves over the head with a hammer or run in front of a 1998 Buick Skylark.
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