Moats are Dead: Human Relationships Become the New Defense for Tech Companies
AccBalanced · x · 2026-09-01
The cited opinion argues that for tech companies targeting other tech companies, moats died in 2026. A determined competitor can clone an entire app in days, and a customer's engineer can use AI to switch to a cheaper competitor in a few prompts. Consequently, targeting tech clients is no longer viable from 2026 onwards, making human relationships the new moat.
Related event: Are Moats Dead in the AI Era? Operational Knowledge as the New Defense(3 posts)→
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