Mental Health Workers Criticize Algorithmic Triage for Harming Patients
hn_acker · hn · 2026-09-01
A report highlights growing criticism from mental health workers regarding algorithmic triage tools (e.g., Ember, Noble) widely used in the US healthcare system. Practitioners argue that these systems, often trained on imperfect data, fail to accurately assess suicide risks or complex needs, leading to the misclassification of high-risk patients. Dangerous situations arise where patients are denied care because "the machine says you aren't urgent." The article calls for stricter human-in-the-loop review and regulation of AI decision-making in healthcare.
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