User Mistakes AI Debt Collector for Human Due to Natural Voice
Rahul_Chouhan · x · 2026-08-31
A user received an EMI reminder call from Bajaj Finserv featuring a calm, polite AI voice. The agent smoothly repeated the due date using the user's full name, convincing the user they had an outstanding loan despite having none. This highlights the high fidelity of AI voice technology in financial scenarios and the potential for confusion.
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