OpenAI support claimed a promo was redeemed 51 days before it existed
Outrageous_Room_5028 · reddit · 2026-08-31
A Reddit user chronicled a saga with OpenAI's AI-assisted support: after an accidental suspension, OpenAI issued a one-month compensation promo that never appeared on the account. Support insisted the promotion had already been used — on May 6, which was 51 days before the promo was even issued on June 26. After the user pointed out the impossible timeline, support withdrew the explanation, admitting there was insufficient evidence the June promo was ever redeemed.
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