Gemini Premium users locked out of uploads for months due to 'Storage full' bug
Ornery-Knowledge4026 · reddit · 2026-08-30
A Google One AI Premium subscriber reports being unable to upload images or files for six months due to a persistent bug.
Issue Details:
- Error: Gemini displays "Storage is full" and asks to delete old chats.
- Troubleshooting: Gemini activity, Google Drive, trash, and hidden AppData are 100% empty.
- Scope: The issue occurs across mobile apps, PC, and multiple clean browser profiles.
- Contrast: Free accounts work perfectly on the same devices.
Status: The user contacted Google Support with video evidence, but the backend quota lock has not been cleared. It appears to be an account-level database deadlock or bug.
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