Billions of agents will be customers in the next decade, requiring unique infrastructure
Roger_M_Taylor · x · 2026-08-29
The internet is splitting into two: one for humans and one for agents. In the next 10 years, agents could number in the billions with millions of wallets. Unlike humans, agents require identity, tools, an inbox, memory, a wallet, and receipts. They don't look at websites but read documents, prices, and APIs. The infrastructure for the agent journey does not exist yet, presenting an opportunity to build agent-only versions of current SaaS tools.
Related event: Agents as the Next Billion Customers(2 posts)→
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