Self-improving software factory: customer-call signals, not benchmarks, should trigger PRs
vikvang1 · x · 2026-08-29
The author proposes that self-improvement PRs should be triggered by signal from customer calls rather than failing code-quality benchmarks. The vision: a meeting notetaker captures all user-call feedback in one place, an agent detects patterns across transcripts, and when the signal is strong enough, the software factory files a PR to itself—improving in the background while you're still on calls with users.
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