Study Finds AI Shopping Agents Erratic and Unreliable for Getting Best Deals

The Decoder · rss · 2026-08-28

Research from the Wharton School reveals that AI shopping agents are highly erratic and may not secure the best deals. A single external source like Wirecutter could shift product picks by up to 99 percentage points, and even changing the order of identical information altered outcomes. This suggests current AI agents are not yet ready for autonomous purchasing decisions.

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