Agent worked in demo, broke in prod. How to build trust?
Prod_whiz · reddit · 2026-08-26
An engineer shares a cautionary tale: their AI agent worked perfectly in demos but failed silently and unexpectedly in production. By the time it was fixed, the team had lost trust due to zero visibility into its behavior and reasoning. The author asks for practical advice on how to test agents before deployment to build team confidence, seeking specific differentiators between "we trust this" and "rip it out."
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