How to build a CSM agent in Slack for agencies: A step-by-step guide
tomcrawshaw01 · x · 2026-08-25
A detailed guide on transforming scattered agency info into a client-aware Slack agent. Key steps include building the knowledge base first, importing SOPs and archives, ensuring strict context isolation between clients, integrating via Hermes routes, and establishing a rigorous testing loop.
Related event: Guide: Building a Slack CSM Agent for Agencies(2 posts)→
More from coding & agent
- Claude leaves essay-length comments in code — here's how to redirect them to a side file — Birchlabs · 2026-08-25
- Antigravity Update: Embedded Terminal, Git Integration, and Enhanced MCP — rseroter · 2026-08-25
- How to build frontend with AI using component libraries like Lego blocks — EXM7777 · 2026-08-25
- Deep Dive into Doubao Work: 5 Key Insights on Enterprise AI Agents — dotey · 2026-08-25
- A Fair Benchmark for Agent Architecture: Crossing Workflow Decomposition with Model Routing — jonah_omninode · 2026-08-25
- Handing Every Engineer an AI Agent Without Shared Workflow Just Automates Disagreement — jonah_omninode · 2026-08-25