UPS Embeds AI to Boost Network Efficiency and Shipment Visibility

pastramimachine · x · 2026-08-25

UPS is embedding AI across operations and customer service. The initiative aims to handle over 98% of service requests with AI by the end of 2026 and provide near real-time shipment visibility. UPS is also using digital twins and predictive analytics to optimize network planning, model disruptions, and improve supply-chain efficiency.

Original post →

More from Companies & People

Companies & People channel →