Grafana: The trade-off of focus at a time of platforms

thedealdirector · x · 2026-08-25

The article discusses the state of software infrastructure operations. Despite abundant compute, even the most important software companies of 2026 (like Claude) struggle to maintain 99% uptime, averaging 4-5 days of downtime per year. Keeping systems running is not just a SaaS abstraction but a bona fide engineering job requiring collaboration, highlighting the role of Grafana Labs.

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