Managing Knowledge Base for Voice AI Coach
Bemaitis · reddit · 2026-08-24
Building a voice AI coach for field employees, the team faces issues when agents lose context or give generic advice when employees explain specific reasons for low KPIs. They worry about KB bloat and contradictions. They seek a method for the agent to explicitly admit missing guidance and report the gap back to the client.
Related event: Voice AI Coach Agents Struggle with Bloated Knowledge Bases(2 posts)→
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