Defining Success for Agent CRM Handoffs
Striking_Pattern_434 · reddit · 2026-08-24
Testing agent CRM handoffs from a RevOps perspective revealed that agents can appear finished while leaving business systems incorrect. The author built a bounded test involving writes, read-backs, and retries to verify idempotency and logging. The practical completion rule requires successful writes, readable records with expected fields, and no duplicates on retry.
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