Consumer tasks chains are shallow, limiting AI assistant value
herbiebradley · x · 2026-08-23
Herbie Bradley remains bearish on consumer AI assistants. The core argument is that consumers lack long, end-to-end automatable task chains, meaning automation offers limited value. In contrast, enterprise processes form long chains with much higher automation rewards. This explains why most consumer agent demos remain stuck at low-complexity tasks like booking flights.
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