EU solo business asks: can I use Claude for customer emails without GDPR headaches?

BilaShakaZulu · reddit · 2026-08-16

An EU solo entrepreneur asks if they can use Claude to auto-draft customer email replies while staying GDPR-compliant. They worry about Anthropic processing personal data, but individual plans seem to lack a DPA. They consider API or pseudonymization, but find the latter unrealistic. They ask if a DPA is possible on individual plans or if the API route works.

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