OpenAI Research: Analyzing 17M Enterprise Messages to Reveal Real Generative AI Usage

daveholtz · x · 2026-08-12

An OpenAI visiting economics researcher released a new working paper analyzing over 17 million messages from workers across 1,500+ organizations to document how enterprises actually use generative AI.

The study links several data types: organizational adoption and usage, employee job titles, message-level task classifications, and financial data for U.S. public companies. This allows for a deep dive into AI penetration across firms, workers, and specific tasks, rather than just tracking access.

Related event: OpenAI Publishes Research on Enterprise AI Adoption(4 posts)→

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