McKinsey: Near-term healthcare AI ROI lies in shared services, not clinical care
HealthcareAIGuy · x · 2026-08-11
The post highlights that while the moonshot for healthcare AI is clinical care, near-term ROI is actually concentrated in shared services.
McKinsey analysis suggests AI-enabled workflow redesign could drive 25% to 50% productivity gains across non-clinical areas like HR, finance, legal, marketing, and patient access. The author emphasizes that true value comes from fundamentally rethinking the workflows themselves, rather than merely automating isolated tasks.
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