Philippines Offshoring Revenue Up 30% Since ChatGPT Launch
JMateosGarcia · x · 2026-08-10
Despite widespread fears of AI replacing human labor, the offshore outsourcing industry in the Philippines—which accounts for 8% of the country's GDP—has grown significantly since the launch of ChatGPT.
- Industry Expansion: Employment in IT and business outsourcing is up 20% to 1.9 million workers, while industry revenue has increased by 30% to $42 billion.
- Work Upgrading: Rather than replacing workers, AI is helping them take on more complex tasks. Many Filipino offshore workers are now involved in training AI models or supervising AI agents.
- High-Value Tasks: US hospitals are increasingly outsourcing insurance eligibility checks and medical record filing to Philippine teams equipped with AI tools. Furthermore, "high-value" work like accountancy and engineering is going offshore more often, as AI acts as a leveller that makes learning complex subjects easier.
Related event: Philippines Outsourcing Revenue Surges 30% Post-ChatGPT(2 posts)→
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