Claude Blocks Normal Websites Without Server Requests, Devs Lose Traffic

StereotypicalAussie · reddit · 2026-08-10

A WordPress e-commerce site owner found that Claude suddenly failed to fetch their site, returning a ROBOTSDISALLOWED error, while ChatGPT and Googlebot accessed it perfectly.

Server logs revealed no requests from any Anthropic fetcher, suggesting a stale cached robots.txt decision or a false-positive domain blocklist on Anthropic's side. This invisibility causes potential customer loss, yet effective support tickets are hard to get as a paying customer.

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