User reports broken ChatGPT shared projects: sync issues between web and desktop

petergyang · x · 2026-08-10

A user trying to onboard their parents to ChatGPT's shared projects feature encountered multiple basic usability issues.

Key bugs include invited users with edit access being unable to upload documents due to an "unknown error," and shared projects created on the web app being completely invisible in the ChatGPT desktop client. These broken windows significantly hinder the onboarding experience for new users.

Related event: ChatGPT Shared Projects Plagued by Cross-Platform Sync Issues(2 posts)→

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