Mercado Pago Accused of Using AI to Access Contacts for Debt Collection

MilagrosMiceli · x · 2026-08-07

According to user complaints and media follow-up, Mercado Pago is accused of using AI to extract unauthorized contacts (such as former employers) from users' phones to pressure them for debt repayment.

While their terms mention reading contacts, it is limited to specific features and does not explicitly authorize its use for collections. Following the viral backlash, the company stated they are investigating the issue.

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