Microsoft Releases Agent 365 Playbook: Work IQ Empowers Enterprise AI Agents

luisdans · x · 2026-08-07

Microsoft has released a practical playbook for deploying Agent 365, based on its internal experience as 'Customer Zero'. The guide highlights Work IQ, a new intelligence layer that reasons over the enterprise's vast repositories of unstructured data like emails, documents, and chats. By providing deep contextual understanding, Work IQ empowers Microsoft 365 Copilot and AI agents to unlock enterprise knowledge and fundamentally boost productivity.

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