Users say OpenAI accounts tied to university emails cannot be transferred away

anshulkundaje · x · 2026-08-04

OpenAI account-transfer policy is frustrating users tied to university emails

A user says they created their OpenAI account with a university email and now cannot transfer it to a different email, even though it is a personal account and was never otherwise connected to the university.

The complaint claims universities can claim accounts and block transfers without warning, highlighting an account-ownership and admin-control problem rather than a model or product feature announcement.

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