Building a Revenue Agent: Splitting Workflows by Risk and Adding Approval Queues
Harshit-24 · reddit · 2026-08-03
The author shares insights on building an AI revenue agent, noting that the hardest part isn't text generation, but deciding where the agent should stop.
They split the workflow by risk: the agent can autonomously collect signals, prepare briefs, and draft emails. However, any action involving customer communication or updating a system of record must go into an approval queue. Additionally, the system logs prompts, tools, and outputs for each action for auditability. This design sacrifices demo "magic" for reliability in real business workflows.
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