OpenAI Customer Service Accused of Using Bots Pretending to Be Human
_TheWolfOfWalmart_ · reddit · 2026-08-01
A user on Reddit strongly complained about their OpenAI customer service experience, alleging that their supposed "real agent" was actually just a chatbot pretending to be a human.
The user reported that after contacting support for a legitimate issue, they received replies from an agent with a real human name, but the provided solutions were extremely generic and completely ignored the specific problem. When reaching out a second time for a different issue, they received yet another unhelpful, identical automated response. This pretense left the user feeling infuriated and helpless.
Related event: OpenAI Customer Service Exposed for Using Chatbot to Impersonate Humans(2 posts)→
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