PolyAI Launches Dialog-RSN-1 Voice Model, Beats GPT and Gemini in Enterprise Tests
matthen2 · x · 2026-07-31
PolyAI released Dialog-RSN-1, an end-to-end audio LLM capable of handling turn-taking, reasoning, response, and transcription simultaneously.
Trained on millions of real enterprise conversations, the model reportedly outperformed all real-time-capable OpenAI and Google models on audio understanding and safety in a benchmark for real customer calls, while responding in under 300 milliseconds.
Related event: PolyAI Launches End-to-End Native Audio Model Dialog-RSN-1(4 posts)→
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