a16z Talks with Lassie: Automating Healthcare Admin with AI Agents

a16z · youtube · 2026-07-30

a16z partners speak with the founders of Lassie, a healthcare SaaS startup, about using AI agents to automate administrative tasks in small medical practices. By embedding directly in dental offices, Lassie developed AI systems handling billing, insurance claims, and patient payments, achieving 98% automation. The conversation also covers startup vs. incumbent dynamics in the AI era, product go-to-market strategies, and scaling to hundreds of thousands of small businesses.

Related event: a16z Talks Lassie: AI Dental Automation Hits $10M ARR(4 posts)→

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