Claude Team subscribers report more than a week of service outage despite paid accounts
KellyCriterion · hn · 2026-07-28
A HN post says a company on Anthropic’s Claude Team plan has been unable to access the service for more than a week despite being fully paid up.
The poster says the team has used the plan for over a year, bills are marked paid, but the service remains unavailable. They ask whether anyone else has experienced the same issue and whether there is any better way to reach support beyond Anthropic’s Fin AI chatbot and support email.
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